| Final A | Team | Time | pl. | | 1. Yan Chen | CHN | 4:36.66 | | 2. Yana Klochkova | UKR | 4:38.60 | | 3. Yasuko Tajima | JPN | 4:39.45 | | 4. Yanyan WU | CHN | 4:40.16 | | 5. Kristine Quance | USA | 4:42.01 | | 6. Maddy Crippen | USA | 4:43.45 | | 7. Joanne Malar | CAN | 4:46.91 | | 8. Nadine Neumann | AUS | 4:48.84 |
| Final B | Team | Time | pl. | | 9. Beatrice Caslaru | ROM | 4:46.91 | | 10.Nicole Hetzer | GER | 4:46.93 | | 11.Lourdes Becerra | ESP | 4:47.52 | | 12.Hanas Cerna | CZE | 4:48.86 | | 13.Emma Johnson | AUS | 4:50.99 | | 14.Simona Paduraru | ROM | 4:52.09 | | 15.Mirjana Bosevska | MKD | 4:53.43 | | 16.Carolyn Adel | SUR | 4:55.33 |
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| Heat 3. | Team | Time | pl. | | 1. Yan Chen | CHN | 4:40.72 | 1. | | 2. Yasuko Tajima | JPN | 4:41.45 | 2. | | 3. Maddy Crippen | USA | 4:42.13 | 3. | | 4. Joanne Malar | CAN | 4:44.85 | 4. | | 5. Simona Paduraru | ROM | 4:50.11 | 13. | | 6. Carolyn Adel | SUR | 4:54.30 | 15. | | 7. Oxana Verevka | RUS | 4:57.59 | 20. | | 8. Karine Chevrier | CAN | 4:59.22 | 21. |
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| Heat 2. | Team | Time | pl. | | 1. Yana Klochkova | UKR | 4:45.94 | 7. | | 2. Yanyan Wu | CHN | 4:46.00 | 8. | | 3. Beatrice Caslaru | ROM | 4:46.80 | 9. | | 4. Nicole Hetzer | GER | 4:48.64 | 10. | | 5. Emma Johnson | AUS | 4:49.94 | 12. | | 6. Ravee Intpornudom | THA | 4:55.92 | 17. | | 7. Yseult Gervy | BEL | 4:56.25 | 18. | | 8. Tzu Ying Chiang | TPE | 5:24.98 | 23. |
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| Heat 1. | Team | Time | pl. | | 1. Kristine Quance | USA | 4:44.95 | 5. | | 2. Nadine Neumann | AUS | 4:45.83 | 6. | | 3. Hanas Cerna | CZE | 4:48.64 | 10. | | 4. Lourdes Becerra | ESP | 4:50.46 | 14. | | 5. Mirjana Bosevska | MKD | 4:55.56 | 16. | | 6. Sabine Herbst | GER | 4:57.16 | 19. | | 7. Katia Sarakatsani | GRE | 4:59.88 | 22. | | -. Ramona Olivette | MRI | DQ. | 24. |
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